FAQ
SHIPPING
Items that are available in stock will ship within 24 hours. Items that are currently out-of-stock will ship as soon as they are available
Yes, you can ship using your FedEx or UPS account number. Please contact our Customer Service Team at [email protected] for assistance
Currently, we do not offer international shipments
If you need to update your delivery/ship-to address, please contact our Customer Service Team at [email protected]; we will always try our best to accommodate when possible.
PLACING ORDERS
Our order minimum (MOQ) is 1 full case.
If you need to modify or adjust an order, please contact our Customer Service Team at [email protected]; we will always try our best to accommodate when possible.
Yes! We can make virtually any size, shape, and color of label.
Please visit our Label Knowledge Page.
Yes! Please contact our Customer Service Team at [email protected] for assistance
Yes! You can reach our Customer Service Team at +1 (608)-218-1236.
LABEL SERVICES
- Permanent (Acrylic)
- Removable
- Aggressive
We use a variety of high-quality, durable facestocks that are guaranteed to perform well in an assortment of uses and applications. Some of the most common facestocks we use are:
- Standard White Inkless Direct Thermal Paper
- Standard White Thermal Transfer Paper
- Smudge-proof White Paper (Pinfeed)
- Standard White Laser and Inkjet Paper
All of our labels are packaged in pristine, durable, and protective white boxes to ensure your labels arrive safely and ready to use.
The average shelf life of our labels is 2 years.
You can review our artwork-file requirements here
Yes! You can format your labels using our templates on our Template Page.
PAYMENTS
If you need to cancel an order, please contact our Customer Service Team at [email protected]; we will always try our best to accommodate when possible.
Yes, we offer Net 30 billing terms. If interested, please fill out our Credit Application.
To submit your tax-exempt form, please contact our Customer Service Team at [email protected].
Our order minimum (MOQ) is 1 full case.
If you need to modify or adjust an order, please contact our Customer Service Team at [email protected]; we will always try our best to accommodate when possible.
Yes! We can make virtually any size, shape, and color of label.
Please visit our Label Knowledge Page.
Yes! Please contact our Customer Service Team at [email protected] for assistance
Yes! You can reach our Customer Service Team at +1 (608)-218-1236.
RETURNS
We do not accept returns or exchanges for custom-made products.
NEED HELP?
Please fill out the form and one of our customer service representatives will walk you through what labels will work best for your printer type.
LOOKING FOR A QUOTE?
If a custom label is needed – we’ve got you covered. We can make virtually any size or shape of label. Request a custom quote here.
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